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Terms and Condition

 

Terms and Conditions:

Wingsdeal.com is ecommerce website of Inhands Technology FZE. Below wherever Wingsdeal or wingdeal.com is mentioned should be considered Inhands Technology FZE. All our term and condition comes under UAE Government laws and abide the consumer laws of UAE. Please use the website if you are above 18 year of age and if you are below 18 please exit and don’t use the website. Any clarifications please feel free to contact us at contact@wingsdeal.com.

By using this website www.wingsdeal.com, you or the end user agrees to the terms and conditions that Wingsdeal.com has provided. If you do not wish to agree to these terms and conditions, please do not use the website.


Every Deal or Product have their individual terms and conditions which you can check in the "Terms & Conditions" / "Conditions" tab of every Deal or Product.

Every Wingsdeal coupons have following limitations, unless specifically mentioned in the deal/ product details:       

  • All coupons must be redeemed before validity date of coupon. No redemption is possible after the validity date.
  • Cannot be combined with other coupon and offer.
  • All bookings are subject to availability.
  • Not valid for cash back as it is discounted coupon.
  • Each deal has to be redeemed on a one time basis only and cannot be redeemed again.
  • Please keep the copy of Transaction and read the Vendor (Merchant) T&C before buying any deal or Coupons.

Refunds & Return Policy

We, at wingsdeal, are very transparent about what we mention in our website. We do our best to make sure the conditions mentioned in each deals are as clearer as possible. We also believe that the customer purchasing the deal chooses it carefully according to his requirements. Every deal has several options- it comes with different pricing because every customer have different requirement.

Products are dispatched for delivery as soon as the respective coupons is issued so that user can get is as earliest as possible. Therefore, we are unable to offer refunds on products after the customer has received the coupons as the product will have already been dispatched for delivery.  All returned items should be with original packaging.

If the product has any warranty it will be mentioned on term and condition of the products. In case if it is under warranty, we will refund upon the customer returning the product to Wingsdeal.com within 7 days of receiving, conditional on the item being unused and in original packing condition.

If a product has a technical defect or manufacturing defect at the time of receipt or during the period stated as warranty in the term and condition of that specific product/deal, in such cases Wingsdeal.com would first make an attempt to fix the product through the vendor.  If we are unable to repair the product in 14 working days since receipt of the item, then in that case we would either provide a replacement for it or a refund through the vendor. Customer need to contact the vendor in case of defect we will also follow up with the vendor.
Returns will be handled on a case by case basis. Within the limits of reason, we’ll do what it makes you satisfied. Unless there is something wrong with the purchase, we are generally unable to offer refunds after one week from the purchase date. If you’d like to discuss returning a deal, submit your request through to wingsdeal.com/contact
Wingsdeal.com coupons for Deals cannot be exchanged, refunded or returned after the customer has received the Invoice, unless the event is cancelled or moved to another date. 

Please note that refunds are not applicable in the following cases: If your Wingsdeal.com coupons has expired, if you make a double purchase or accidentally purchase a deal, if you change your plans or if you cite personal reasons. 

In life sometimes things don’t happen exactly as planned. We will look into it and if a refund is the only option, Wingsdeal.com reserves the right to offer a redeemable coupon code of same amount which you can redeem to buy another deal. In case of repeated mistake or intentional act we will not refund again.

Redemption

At Wingsdeal.com, we promote third-party businesses on our website. This agreement means we collect money from customers on behalf of the business, and then distribute Wingsdeal.com coupons for goods and services to be provided by these businesses. The nominated vendor (not Wingsdeal.com) is the seller of the product or service and is solely responsible for respecting any Wingsdeal.com coupons you purchase. Wingsdeal.com makes no warranty about the standard or quality of any product or service. We base our promotional material on information provided by the vendor. Please be careful with your Wingsdeal.com coupons and the codes displayed on them. Anyone you provide these codes can redeem your Wingsdeal.com coupons. Once redeemed, a Wingsdeal.com coupon cannot be used again. At the time of booking please confirm only your order number with vendor don’t disclose your coupon code to vendor at the time of booking. When you visit for your appointment only then give them the Coupon. Please carry your printout of coupon with you as it is mandatory requirement to avail the services.

If you book the reservation and don’t honor that reservation time, the business may at its discretion consider the Wingsdeal.com coupons redeemed. So please don’t be late. If there is any amendment in the timing, please contact with the business to reschedule the appointment.

Payment Method: We accept the payment through Master and Visa card and also Cash on delivery. We don’t save customer Debit or Credit card details. We accept AED as currency of payment.

Shipping & Delivery Policy

The courier company will try to contact and deliver a product to the customer for a period of 5 working days. In addition, Wingsdeal.com will also try to contact the customer for an additional 5 working days to deliver the product. If customer is unreachable for more than 14 days the product will be under the list of undeliverable item and wingdeal.com does not take guarantee for availability of product and deal beyond this time. This may be due to unanswered phone call or wrong contact & delivery information. 

If the product is no longer being held, upon the customer’s request, a refund can be processed to Wingsdeal.com. We will deduct the delivery charges at the time of refund even the product is not delivered.

Multiple Shipments-“the multiple booking/orders/shipments may result in multiple postings to the cardholder’s monthly statement’’

So please be very careful about mentioning your contact details at the time of making a purchase.

Out of Delivery areas

The following list details locations within the United Arab Emirates that are classified as ‘Out of Delivery Areas’ and a delivery cannot be made there. 

Non Delivery Areas in Abu Dhabi vicinity

Al Khatem, Al Khazna, Al Mutawah, Abu Al Abydah, Abu Dhabi Airport, Abu Dhabi Aviation Security Zone, After Airport Site Office, Al Bahia, Al Khatam, Al Raha and nearby areas, Al Rahba, Al Reef and nearby areas, Al Saad, Al Sabhkha, Al Samha, Al Sila, Al Shama, Al Wathba, All security controlled zones and defence areas, Amiri Flight Security Zone, Areas starting with telephone numbers 51*****, Asab, Baniyas, Beda Zayed, Buhasa, Das Island, Gabath Bainona, Gamco Security Zone, Gandoot, Ghayathi, General Head Quarters (Military), Guwaifath, Habshan, Hamayan and Ruwais, Islands under Abu Dhabi jurisdiction, Jebel Dhanna, Journ Ya Four, Khalifa City A, Khalifa City B, Khalifa Shabia, Khannul, Limale, Liwa, Lulu Island, Madinat Zayed City, Mafraq, Mafraq Hospital, Mina Zayed, Mirfa, Ruwais, Sadiyat Island, Sahamah, Sila, Sir Baniyas, Suwehan, Tareef, Taweelath, Umm Al Nar (Refinery Area), Yahar, Yas Island, Zayed Military Hospital.

Deliveries cannot be made to islands that come under Abu Dhabi jurisdiction, all security controlled zones and defense areas.

Non Delivery Areas in Al Ain / Ajman / Umm Al Quwain / Fujairah / Ras Al Khaimah vicinity
Adan, Al Hamra, Al Hayer, Al Jeer, Al Oha, Al Remah, Al Rul, Al Saad, Al Wagan, Burairath, Dadhna, Falaj Al Mulla, Hamriya, Hill, Hoshi, Jazira Al Hamra, Kalba (Up to RAK Bank), Katmat Malahaw, Khath, Khor Al Midfaq and Al Ain highway areas, Khor Kalba, Manama (Ajman), Maqam, Masafi (only upto Masafi Mineral Water Company), Mezyad (After Camp), Mina Sa, Mirbah Residential Area, Mushrif, Qidfa, Qurayya, Rams, Ras Dibba, Shaam, Shabia Residential Area (Dibba), Shahma Residential Area (Dhaid) Shamm, Sharm, Shiji, Shuhaib, Siji Al Hail (Crushers/Dusan Site), Suhaian, Zakher, Zubara

Non Delivery Areas in Dubai vicinity

Al Maha Resort and Spa, Al Maktoum International Airport (delivery only upto main gate), Al Ruwayya, Arab Heavy Equipment (Next to Ajman Fish Market), Areas after Sharjah Airport (towards Northern Emirates), Construction Areas/Areas on Al Ain Road, Inner areas of Hatta, Jazeera Farm, Jumeirah Bab Al Shams Desert Resort and Spa, Kidfa (Residential Area), Madam, Mammut, Margam, Military Camps Mirba (Residential Area), Oman-Hatta Road (After Dragon Mart).

Shipping charges will be according to city and location and it will always be mentioned on Invoice. If you purchase the product and you are in above mention area where we don’t provide delivery we will refund your money back within 15 working days.

Cash On delivery

COD is available only on purchase of Products.

  •  If you purchase a product and a deal in the same invoice, then you will not get the option of COD at the checkout page.
  • If you want COD option for the product- please purchase product separately, not in conjunction with deals in same invoice.
  • With COD, there is fixed delivery charge depending upon the location. There are several areas where we don’t deliver mentioned above in “Shipping & Delivery Policy” section.

Wingsdeal.com User and Member Agreement:

Wingsdeal provides daily deals for its user at Wingsdeal.com website. By accessing or using our website, you agree to be bound by and accept without limitation all the following Terms and Conditions. If you are below 18 please don’t use the website.

Modifications of Terms & Condition Agreement or Privacy Policy: Wingsdeal.com reserves the right to modify the Terms & Condition Agreement or Privacy Policy from time to time as per necessity, effective immediately upon notification on the Website, provided that these changes will not apply to coupons purchased prior to the effective date of such changes.  We therefore suggest to you to check this page periodically in order that you stay informed as to any such changes. Your any use of the Website following such notification will be considered as your decisive acceptance of the modified Terms and Conditions. 

Representations By You:  By visiting the Site, you represent, warrant and covenant that (a) you are at least 18 years old; (b) that all materials of any kind submitted by you to wingsdeal.com through the website or for inclusion on the website will not plagiarize, violate or infringe upon the rights of any third-party including trade secret, copyright, trademark, trade dress, privacy, patent, or other personal or proprietary rights. The customer using the website who are Minor /under the age of 18 shall not register as a user of the website and shall not transact on or use the website.

Restrictions on Use of wingsdeal.com: Users agree to use the website solely for their own personal and non-commercial use, and not for any illegal purpose or in any manner that is inconsistent with these Terms and Conditions. Users agree not to interrupt or attempt to interrupt the operation of the website in any way, or use the website in a manner that adversely affects the availability of its resources to other Users. User agrees not to use the website to copy, modify, download, share, display, publish, license, and create imitative works from any information contained on, or obtained from, the website.
 

OFAC (OFFICE FOREIGN ASSETS CONTROL) sanctioned countries: We don’t deal with countries which come under OFEC list or sanction countries. Company will not trade with provide any service to individual and companies owned or controlled by ,or acting for ,or on behalf of ,OFAC targeted countries and individual ,groups and entities ,such as terrorists and narcotics traffickers designated under the OFAC programs that are country specific .

User Agreement: User agrees to maintain the security of their user identification, password and other confidential information relating to their Wingsdeal.com Account. User agrees that each username and password must be used by a single user and are not transferable. User agrees to be responsible for all consequences resulting from use of their Account, use of their Account by others including minors or unauthorized use. Users agree to maintain all equipment required for their access to and use of the website. User agrees to notify Wingsdeal.com immediately if users become aware of any unauthorized use of their Account.

Information Privacy: Only a registered user can make a purchase of deals or products from Wingsdeal.com website. Hence, Wingsdeal.com collects user’s personal information for registration when user purchases a deal/ product and for processing payment. This information is also used to receive feedback, for future promotional and marketing purposes and contacting the user concerning the operation of the Wingsdeal.com’s service. Wingsdeal.com will not share user’s personal information with businesses unless required or if the user gives explicit permission to share their information. Users have the right to access and correct any personal information held by Wingsdeal.com. Hence advised to provide correct information while registrations so as to complete the registration process. Users are responsible to update their correct information for smooth processing while purchase. In any other case, wingsdeal.com will not disclose a user’s personal information to any other third parties unless permission is given by the user or it is required by law or to protect the interest of Wingsdeal.com.

Registration: To access the services offered at the website Wingsdeal.com, user must register them by completing their registration details in the manner described at the Website. Wingsdeal.com reserves the right to terminate user’s memberships at any time if a user breaches these Terms and Conditions. Users agree to ensure that their registration details are true and accurate at all times. Specifically, users must notify Wingsdeal.com of any change to their registration details or can update through My Account section of the website Wingsdeal.com by logging into it. Upon registration, users will need to provide a username and password. For security purpose, user will receive an email for validating his/her email id. User must follow the instructions on welcome email and validate his/ her email id for using the hassle-free Wingsdeal services. Wingsdeal will not charge users any additional fees or charges when users register for a deal. Only fees and charges would be charged in the provision of their services. 

Email Policy: Emails are essential for confirmation and reservation. It is assumed that upon signing up on Wingsdeal.com, you are willing to receive emails from Wingsdeal.com regarding registration & confirmation on Wingsdeal.com, emails related to purchase of deals/ products and for receiving information on deals via the Wingsdeal.com newsletter.

Wingsdeal.com Security: Our website is secured with a SSL as well as secure payment gateway. Transactions on the website are protected with up to 256-bit Secure Sockets Layer encryption.

Terms of Sale: All coupons shall be subject to the terms and conditions of Wingsdeal and the participating vendor. The vendors are the sellers of the goods or services which you are purchasing. A coupon can be purchased from participating vendors through Wingsdeal (via Wingsdeal.com website) to be used in exchange for goods and services at a discount from their actual cost. By placing an order for a coupon from a vendor through Wingsdeal, you make an offer to purchase the coupon you have selected on the terms and conditions as specified by Wingsdeal and vendor. In order to purchase any coupon you are required to create an account in Wingsdeal.com website. This is required so we can provide you with easy access to print your orders, view your past purchases, modify your personal details, and to ensure permissible use of the Voucher. The coupon you purchase through Wingsdeal is redeemable for goods or services by the vendor. The vendor, not Wingsdeal, is the seller of the coupon and the goods and services and is solely responsible for redeeming any coupon you purchase. Wingsdeal sells a coupon that can be redeemed in connection with your purchase of the goods or services from vendor.

Copyright: All material on this Website is protected by copyright unless otherwise noted and may not be used except as permitted in these Terms and Conditions or in the text on the Website, and is protected under the law. 

License: You are granted a limited, non-exclusive, revocable and non-transferable license to utilize and access the website pursuant to the requirements and restrictions of these Terms of Use. Wingsdeal.com may change, suspend, or discontinue any aspect of the website at any time. Wingsdeal.com may also, without notice or liability, impose limits on certain features and services or restrict your access to all or portions of the website. You shall have no rights to the proprietary software and related documentation, if any, provided to you in order to access the website. Except as provided in the Terms of Use, you shall have no right to directly or indirectly, own, use, loan, sell, rent, lease, license, sublicense, assign, copy, translate, modify, adapt, improve, or create any new or derivative works from, or display, distribute, perform, or in any way exploit the website, or any of its contents (including software) in whole or in part.  

Third Party Content: This Website may contain links to third party websites. Wingsdeal.com has no control over it and is not responsible for the content of any website linked to or from the Website. Wingsdeal.com makes no warranty or representation regarding these links and, does not endorse the owner/sponsor and the content of any linked websites unless explicitly specified on the Website. If user decides to access third-party websites link, he/she does so at its own risk, unless you have a written agreement with Wingsdeal permitting you to do so.  Wingsdeal.com disclaims all warranties, validity, and accept no responsibility for them or for any loss or damage that may arise from your use of materials or information contained on such third party websites.

No Responsibility: Wingsdeal have sole right to suspend or delete any user account that creates any problem to website security and functioning. Wingsdeal have the right to suspend this program for the causes (virus, bugs etc.) which corrupt the administration, security or proper functioning of this Website and are beyond wingsdeal control. Wingsdeal.com will not be responsible for any damages to or viruses that may infect your computer equipment or other property due to you accessing and/or use of the Website or any linked websites. User shall be responsible for obtaining and maintaining computer systems, software/ program, hardware and other equipment needed for access to and use of this website and all charges related thereto.

The material on this Website may contain inaccuracies and typographical errors. Wingsdeal.com does not warrant the accuracy or completeness of the material or the reliability of any advice or other information displayed or distributed through the Website. Most of the content on the website is provided by vendors, please verify with us in case of any confusion and clarity regarding service and deals at contact@wingsdeal.com. You acknowledge that any believe on any such opinion, advice, statement or information will be at your own risk. 

Review posting: Your participation in on-line communications and communities by writing reviews occurs in real time and is not edited, censored, or otherwise controlled by Wingsdeal.com. Wingsdeal.com does not and cannot review all communications and materials posted or uploaded to the Website and are not responsible or liable for the content of these communications and materials, nor for an error, defamation, vulgarity, dirty language or inaccuracy contained in any such communication or materials.Wingsdeal.com will fully cooperate with any law enforcement authorities or court order requesting or directing Wingsdeal.com to disclose the identity of anyone posting such communications or materials. Statements made in websites message boards, email, forums, conferences and chats reflect only the views of their authors, and do not necessarily reflect those of Wingsdeal.com. Wingsdeal reserves the right to remove the material that it finds to be offensive, fraudulent, misleading, and abusive.

Termination: Wingsdeal shall have the right to immediately terminate or suspend  accounts of user- in the event of any conduct by user or which Wingsdeal, in its sole discretion, considers to be unacceptable, or in the event of any breach by end user of this Agreement.

Wingsdeal Liability Limitation: Wingsdeal.com is not liable for any loss, damage, personal injury or death whatsoever including, wingsdeal work as mediator between vendor and user any loss or damage of vendor and user because of each other wingsdeal will not be liable on behalf of any of them, wings deal is not liable to pay any damage done by user and vendor to each other.

Indemnity: User agrees to indemnify Wingsdeal.com, its organizers, directors, officers, employees and agents for any personal injury, illness or death, claims, liabilities or expenses of any kind, including reasonable attorney’s fees that are related to any products or services of a vendor purchased by user at wingsdeal.com. User is entirely responsible for interactions with vendors and other users of the website. In no circumstances, wingsdeal.com will be liable to you related to the product and service from the vendor including vendor’s failure to comply with applicable law and/or failure to abide by the terms of a coupon, and any conduct or speech, whether online or offline, of any other user.

Uncontrollable Events/ Force majeure: Wingsdeal.com and its subsidiaries shall not be liable for any failure or delay in the performance of this Agreement for the period where such failure or delay is due to causes beyond its reasonable control, including but not limited to acts of God, natural calamities like lightning, fire, flood, extreme or severe weather, war, any type of riots, strikes, ban, government orders, or any other force majeure event.
 

For any other queries, you can contact us as contact@wingsdeal.com.

 

Client Testimonials

  • I’m in love with this site as it helps me to save a lot of money. The deals offered by this site is genuine and fresh deals are offered everyday.

    - Sophie Abbas
  • I bought a Scuba Diving deal at 50 % discount and it was a wonderful experience to cherish for lifetime. Thanks Wingsdeal.

    - Raghav Rai
  • Being a shopaholic myself, I always look for discounts and offers on deals I want to buy. At wingsdeal, I get fabulous offers at unbelievable discount rates.

    - Ashraf Ali
  • Wingsdeal has changed my perception of online buying. Customer Support is always reachable and also provide solution as per your need.

    - Saira Hakim